Our Privacy Policy

Last updated: 11/8/2023, 2:11 PM

At S&P Heating, LLC, your privacy is our priority. This Privacy Policy outlines how we collect, use, protect, and share your personal information. Please carefully read and understand this policy before using our website at sp-heating.com, (the “Website”), operated by S&P Heating, LLC, a Limited Liability Company located in St. Clair County, Michigan, United States (“us,” “we,” “our”).

By accessing or using the Website, you agree to be bound by the terms of this Privacy Policy. If you disagree with any part of this Privacy Policy, you do not have our permission to access or use the Website.

1. Information We Collect

We collect the following categories of personal information:

• Identifying Information:
  • What we collect: Name, phone number, email address, and device identifier.
  • Legal basis for processing: Your consent.
  • Where we get this information: Information submitted by the consumer.
  • How we use this information: To manage interactions, market to you via email, analyze interactions with us, prevent fraud, and more.
• Internet or Other Electronic Activity:
  • What we collect: Information regarding your interaction with our website or application and interactions with advertisements, including your IP address.
  • Legal basis for processing: Your consent.
  • Where we get this information: Tracking pixels, cookies, and observation and recording of activities by the business.
  • How we use this information: To provide advertisements, manage interactions, analyze interactions with us, market to you via email, and prevent or investigate fraud.

2. How We Use Your Information

We use the information collected for the following purposes:

• Auditing compliance.
• Enforcing our Terms of Service.
• Marketing and advertising, including email marketing.
• Participation in surveys and contests.
• Performing services you request.
• Providing customer service.
• Resolving disputes.
• Verifying customer information.
• Verifying the position and quality of ad impressions.

3. With Whom We Share Your Personal Information

We share personal information with the following categories of third parties for the specified reasons:

• Identifying Information – Name and Phone Number:
  • Third Parties: Content management systems, customer management systems, data linking platforms, email marketing vendors, email service providers, hosting providers, and parties that need to operate the website.
  • Reasons for Sharing: To manage interactions and market to you via email.
• Identifying Information – IP Address, Email Address, and Device Identifier:
  • Third Parties: Advertising networks, content management systems, customer management systems, data analytics providers, data linking platforms, email marketing vendors, email service providers, fraud prevention services vendors, hosting providers, parties that need to operate the website, and social networks.
  • Reasons for Sharing: To provide advertisements, manage interactions, analyze interactions, market via email, and prevent or investigate fraud.
• Internet or Other Electronic Activity:
  • Third Parties: Advertising networks, content management systems, customer management systems, data analytics providers, data linking platforms, email marketing vendors, email service providers, fraud prevention services vendors, hosting providers, parties that need to operate the website, and social networks.
  • Reasons for Sharing: To provide advertisements, manage interactions, analyze interactions, market via email, and prevent or investigate fraud.

4. How We Protect Your Information

We protect and safeguard your personal information by using SSL or other secure connection technologies when receiving or sending personal information beyond internal networks.

5. Cookies

We use cookies. Please visit our Cookie Policy to learn more about what cookies we collect, why we collect them, and how to change your cookie settings.

6. Children’s Privacy

Our Website is intended for use by a general audience and does not offer services to children under the age of 18. If we receive personal information from a child under 18, we will use it only to respond and inform them that they cannot use our Website.

7. Analytics Programs

We use Google Analytics to collect information about you and your behaviors. If you wish to opt out of Google Analytics, please visit https://tools.google.com/dlpage/gaoptout/.

8. Information Retention

We retain the information we collect until it is no longer needed to contact you or after you unsubscribe from emails.

9. Your Rights

All visitors or users of this website have the following rights with regard to their personal information:

• The right to access the personal information we have collected about you.
• The right to request that we delete some or all of the personal information we have collected about you.
• The right to ask us to transmit your personal information to another provider (where technically feasible).
• The right to request that we amend any of the information we have collected about you.
• The right to withdraw your consent to the processing of your data.
• The right to request that we restrict the processing of your data.
• The right to lodge a complaint regarding our collection, sharing, and processing of data with competent authorities in the proper jurisdiction.
• The right to stop receiving unwanted direct marketing.

10. Accountability

S&P Heating, LLC  takes data protection seriously. If you have any questions or concerns about our privacy practices, please contact us at the information on our website.